Example Classical Export

checkout.test.md

Checkout Process

This suite contains manual tests for the e-commerce checkout functionality, covering cart management, shipping options, payment processing, and order completion.

Successful Checkout with Valid Payment

A user should be able to complete a checkout process successfully with valid payment information and receive order confirmation.

Requirements

• Shopping cart must contain at least one item
• Valid payment method (credit card) must be available
• User must have valid shipping and billing addresses
• Payment gateway must be operational

Steps

• Add at least one item to the shopping cart Expected Result: Item appears in cart with correct details and pricing
• Navigate to checkout page Expected Result: Checkout page loads with cart summary displayed
• Enter valid shipping address information Expected Result: Address fields accept input and validate format
• Enter valid billing address (same as shipping or different) Expected Result: Billing address fields are populated and validated
• Select shipping method from available options Expected Result: Shipping cost is calculated and added to total
• Enter valid credit card information (number, expiry, CVV) Expected Result: Payment fields accept valid card details
• Review order summary for accuracy Expected Result: All items, quantities, prices, taxes, and shipping costs are correct
• Click "Place Order" button Expected Result: Order is processed successfully and confirmation page is displayed
• Verify order confirmation email is received Expected Result: Confirmation email arrives with correct order details

Checkout with Invalid Credit Card

The system should reject checkout attempts with invalid credit card information and display appropriate error messages.

Requirements

• Shopping cart must contain items
• Invalid credit card details must be entered
• Error handling system must be functional

Steps

• Add items to shopping cart and proceed to checkout Expected Result: Checkout page loads successfully
• Fill in valid shipping and billing addresses Expected Result: Address information is accepted
• Enter invalid credit card number (e.g., 1234567890123456) Expected Result: System should validate card number format
• Attempt to place the order Expected Result: Error message displays indicating invalid card number
• Try with valid card number but invalid CVV (e.g., 12) Expected Result: Error message displays for invalid CVV format
• Try with valid card number but past expiry date Expected Result: Error message displays for expired card

Checkout with Expired Credit Card

The system should prevent checkout completion when an expired credit card is used and notify the user.

Requirements

• Shopping cart must contain items
• System must validate credit card expiry dates
• Error messaging system must be functional

Steps

• Add items to cart and navigate to checkout Expected Result: Checkout process begins normally
• Fill in all required shipping and billing information Expected Result: Address fields are completed successfully
• Enter valid credit card number and CVV Expected Result: Card details are accepted initially
• Enter expiry date that is in the past (e.g., 01/2020) Expected Result: System should flag the expired date
• Attempt to complete the order Expected Result: Clear error message appears stating card has expired
• Update to valid future expiry date Expected Result: Error clears and order can proceed

Empty Cart Checkout Prevention

Users should not be able to proceed to checkout with an empty shopping cart.

Requirements

• Shopping cart functionality must be operational
• Checkout access controls must be implemented
• Appropriate user messaging must be available

Steps

• Navigate to the website with an empty shopping cart Expected Result: Cart shows as empty with 0 items
• Attempt to access checkout page directly via URL or button Expected Result: User is redirected to cart page or prevented from accessing checkout
• Verify appropriate message is displayed Expected Result: Message indicates cart is empty and items must be added
• Add an item to cart then remove it Expected Result: Cart returns to empty state
• Try to access checkout again Expected Result: Access is still prevented with appropriate messaging

Shipping Address Validation

The checkout process should validate shipping address fields and require all mandatory information.

Requirements

• Address validation system must be functional
• Required field indicators must be visible
• Form validation must prevent submission with missing data

Steps

• Add items to cart and proceed to checkout Expected Result: Checkout page loads with address form
• Attempt to proceed without filling any address fields Expected Result: Required field errors appear for mandatory fields
• Fill in only the street address field Expected Result: Other required fields still show validation errors
• Enter invalid postal code format for the selected country Expected Result: Postal code validation error appears
• Enter all required fields with valid information Expected Result: Address validation passes and user can proceed
• Test with international address format Expected Result: System accepts valid international address formats

Billing Address Different from Shipping

Users should be able to specify a different billing address from the shipping address during checkout.

Requirements

• Separate billing address option must be available
• Both address forms must be functional and validated
• System must handle two different addresses correctly

Steps

• Add items to cart and navigate to checkout Expected Result: Checkout page displays with address options
• Fill in shipping address information Expected Result: Shipping address fields are completed
• Select option for "Use different billing address" Expected Result: Separate billing address form appears
• Enter different billing address information Expected Result: Billing address fields accept different information
• Verify order summary shows both addresses correctly Expected Result: Both shipping and billing addresses are displayed accurately
• Complete the order Expected Result: Order processes with both addresses saved correctly

Apply Valid Discount Code

Users should be able to apply valid discount codes during checkout and see the updated total price.

Requirements

• Discount code system must be operational
• Valid discount codes must exist in the system
• Price calculation must update correctly

Steps

• Add items to cart and proceed to checkout Expected Result: Checkout page shows original total price
• Locate discount code entry field Expected Result: Discount code input field is visible and accessible
• Enter a valid discount code Expected Result: Code is accepted in the input field
• Click "Apply" or similar button Expected Result: Discount is applied and total price is recalculated
• Verify discount amount is shown in order summary Expected Result: Discount line item appears with correct amount
• Complete checkout process Expected Result: Final order reflects discounted price

Apply Invalid Discount Code

The system should reject invalid discount codes and display an appropriate error message without affecting the order total.

Requirements

• Discount code validation system must be functional
• Error messaging must be clear and helpful
• Original pricing must remain unchanged for invalid codes

Steps

• Add items to cart and navigate to checkout Expected Result: Checkout displays with original pricing
• Enter an invalid or expired discount code Expected Result: Invalid code is entered in the field
• Attempt to apply the discount code Expected Result: Error message appears indicating code is invalid
• Verify order total remains unchanged Expected Result: Original total price is maintained
• Try entering a code with incorrect format Expected Result: Format validation error appears if applicable
• Clear the invalid code and proceed without discount Expected Result: Checkout continues normally with original pricing

Multiple Payment Methods

Users should be able to choose from available payment methods (credit card, PayPal, etc.) during checkout.

Requirements

• Multiple payment options must be configured and available
• Payment method selection interface must be functional
• Each payment method must have proper integration

Steps

• Add items to cart and proceed to checkout Expected Result: Checkout page loads with payment options
• Verify multiple payment methods are displayed Expected Result: Credit card, PayPal, and other methods are visible
• Select credit card payment method Expected Result: Credit card form fields appear
• Switch to PayPal payment method Expected Result: PayPal integration interface loads
• Switch back to credit card and complete payment details Expected Result: Credit card form is restored and accepts input
• Complete order with selected payment method Expected Result: Order processes successfully with chosen payment method

Shipping Options Selection

Users should be able to select from available shipping options and see updated delivery estimates and costs.

Requirements

• Multiple shipping options must be available
• Shipping cost calculations must be accurate
• Delivery estimates must be displayed

Steps

• Add items to cart and enter shipping address Expected Result: Shipping address is accepted and validated
• Navigate to shipping options section Expected Result: Available shipping methods are displayed with costs
• Select standard shipping option Expected Result: Standard shipping cost is applied to total
• Review delivery estimate for standard shipping Expected Result: Estimated delivery date range is shown
• Change to express shipping option Expected Result: Higher cost is applied and total updates
• Verify express delivery estimate is shorter Expected Result: Express delivery shows earlier delivery date
• Complete order with selected shipping method Expected Result: Order summary reflects chosen shipping option and cost

Order Summary Accuracy

The order summary should accurately display all items, quantities, prices, taxes, shipping costs, and total amount.

Requirements

• Order calculation system must be accurate
• All cost components must be displayed clearly
• Tax calculation must be correct for shipping location

Steps

• Add multiple items with different quantities to cart Expected Result: Cart reflects correct items and quantities
• Proceed to checkout and fill in shipping information Expected Result: Shipping address is entered and validated
• Review order summary section Expected Result: All items are listed with correct names, quantities, and individual prices
• Verify subtotal calculation Expected Result: Subtotal equals sum of all item prices × quantities
• Check tax calculation based on shipping address Expected Result: Tax amount is calculated correctly for the location
• Verify shipping cost is included Expected Result: Selected shipping method cost is added
• Confirm final total calculation Expected Result: Total = Subtotal + Tax + Shipping - any discounts

Guest Checkout

Users should be able to complete checkout as a guest without creating an account.

Requirements

• Guest checkout option must be available
• Account creation must not be mandatory
• Order completion must work without user registration

Steps

• Add items to cart without logging in Expected Result: Items are added to guest cart successfully
• Navigate to checkout page Expected Result: Checkout options include guest checkout
• Select "Checkout as Guest" option Expected Result: Guest checkout form is displayed
• Fill in required information (shipping, billing, payment) Expected Result: All forms accept guest user input
• Complete the checkout process Expected Result: Order is processed successfully without account creation
• Verify order confirmation is provided Expected Result: Confirmation page and email are sent to guest email address

Save Payment Information

Registered users should have the option to save payment information for future purchases during checkout.

Requirements

• User must be logged in to registered account
• Payment information storage must be secure and optional
• Save payment option must be clearly presented

Steps

• Log in to registered user account Expected Result: User is authenticated and logged in
• Add items to cart and proceed to checkout Expected Result: Checkout process begins for registered user
• Enter payment information in checkout form Expected Result: Payment details are entered successfully
• Locate and check "Save payment information" option Expected Result: Save option is visible and can be selected
• Complete the order with save option enabled Expected Result: Order processes and payment info is saved securely
• Start a new order to verify saved payment info Expected Result: Previously saved payment information is available for selection

Checkout Session Timeout

The checkout session should handle timeout scenarios appropriately and preserve cart contents when possible.

Requirements

• Session timeout mechanism must be implemented
• Cart preservation functionality should be available
• User notification about timeout should be clear

Steps

• Add items to cart and begin checkout process Expected Result: Checkout session starts normally
• Fill in partial checkout information Expected Result: Form data is entered and temporarily stored
• Wait for session timeout period to elapse Expected Result: Session expires after predetermined time
• Attempt to continue with checkout Expected Result: System detects expired session and responds appropriately
• Verify cart contents are preserved if possible Expected Result: Items remain in cart after session recovery
• Re-authenticate or restart checkout process Expected Result: User can resume checkout with preserved cart

Payment Processing Failure

The system should handle payment processing failures gracefully and allow users to retry or use alternative payment methods.

Requirements

• Payment gateway error handling must be implemented
• Alternative payment options should be available
• User experience during failures should be managed

Steps

• Add items to cart and proceed to checkout Expected Result: Normal checkout process begins
• Enter all required information with valid details Expected Result: All forms are completed successfully
• Simulate payment processing failure (if possible in test environment) Expected Result: Payment processing fails at gateway level
• Verify appropriate error message is displayed Expected Result: Clear, user-friendly error message appears
• Check that order information is preserved Expected Result: Cart contents and form data remain intact
• Retry payment with same method Expected Result: User can attempt payment again
• Try alternative payment method if available Expected Result: Different payment method can be selected and used

Tax Calculation

The system should calculate taxes correctly based on shipping address and display them in the order summary.

Requirements

• Tax calculation engine must be functional
• Tax rates must be current for different jurisdictions
• Tax display must be clear and itemized

Steps

• Add taxable items to cart Expected Result: Items subject to tax are in cart
• Enter shipping address in tax-applicable jurisdiction Expected Result: Address in location where tax applies is entered
• Proceed through checkout to view order summary Expected Result: Order summary displays with tax calculation
• Verify tax rate matches jurisdiction requirements Expected Result: Tax percentage is correct for the shipping location
• Check tax amount calculation (subtotal × tax rate) Expected Result: Tax dollar amount is calculated accurately
• Change shipping address to different tax jurisdiction Expected Result: Tax amount updates based on new location
• Complete order and verify tax on confirmation Expected Result: Final order shows correct tax amount

Terms and Conditions Acceptance

Users should be required to accept terms and conditions before completing the checkout process.

Requirements

• Terms and conditions must be available and accessible
• Acceptance mechanism must be mandatory
• Terms must be clearly linked and readable

Steps

• Add items to cart and proceed through checkout Expected Result: Checkout process advances to final steps
• Locate terms and conditions acceptance section Expected Result: Terms acceptance checkbox or button is visible
• Attempt to complete order without accepting terms Expected Result: Order submission is prevented with error message
• Click on terms and conditions link Expected Result: Terms document opens in new window or modal
• Return to checkout and accept terms and conditions Expected Result: Terms acceptance is registered by the system
• Complete the order Expected Result: Order processes successfully after terms acceptance

Inventory Check During Checkout

The system should verify item availability during checkout and handle out-of-stock scenarios.

Requirements

• Real-time inventory checking must be functional
• Out-of-stock handling procedures must be implemented
• User notification system must be operational

Steps

• Add items to cart when they are in stock Expected Result: Items are successfully added to cart
• Begin checkout process normally Expected Result: Checkout starts with items showing as available
• Simulate item going out of stock during checkout (if possible) Expected Result: Inventory status changes during checkout process
• Attempt to complete the order Expected Result: System detects out-of-stock condition
• Verify out-of-stock notification is displayed Expected Result: Clear message indicates which items are unavailable
• Check options provided for out-of-stock items Expected Result: Options to remove item or wait for restock are offered
• Remove out-of-stock item and complete order Expected Result: Order can be completed with remaining available items

Checkout Form Auto-fill

Returning users should have their previously saved information auto-filled in checkout forms.

Requirements

• User must have previously saved checkout information
• Auto-fill functionality must be implemented
• User must be logged in to access saved information

Steps

• Log in with account that has previously saved checkout information Expected Result: User authentication is successful
• Add items to cart and navigate to checkout Expected Result: Checkout page loads for authenticated user
• Verify shipping address fields are auto-filled Expected Result: Previously saved shipping address appears in form fields
• Check if billing address is auto-filled appropriately Expected Result: Saved billing information is populated if available
• Verify payment method options show saved methods Expected Result: Previously saved payment methods are available for selection
• Modify auto-filled information as needed Expected Result: Auto-filled fields can be edited and updated
• Complete checkout with combination of saved and new information Expected Result: Order processes with updated information

Order Confirmation Email

Users should receive an order confirmation email immediately after successful checkout completion.

Requirements

• Email system must be operational
• Order confirmation template must be configured
• Email delivery must be reliable and timely

Steps

• Complete a successful checkout process Expected Result: Order is placed and confirmation page is displayed
• Note the email address used during checkout Expected Result: Valid email address was provided during checkout
• Check email inbox within 5 minutes of order completion Expected Result: Order confirmation email is received promptly
• Verify email contains correct order number Expected Result: Unique order number matches confirmation page
• Check that all ordered items are listed in email Expected Result: Complete item list with quantities and prices is included
• Verify shipping and billing addresses in email Expected Result: Addresses match what was entered during checkout
• Confirm total amount and payment method are correct Expected Result: Email totals and payment info match order summary
• Check for any shipping tracking information if applicable Expected Result: Tracking details or expected delivery information is provided