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ChatGPT Goes Dark: 61 Incidents in 90 Days, Data Breach, and the $200/Month Service That Keeps Crashing (Feb 2026)

ChatGPT Goes Dark: 61 Incidents, 25,000 Reports, and the $200/Month "Premium" That Keeps Crashing

February 3, 2026: The Day AI Broke (Again)

25,000+ users reported outages on DownDetector.
All 13 components showed degraded status.
Error message: "Hmm...Something Seems To Have Gone Wrong"

The timing couldn't be worse:

  • 1 day after OpenAI launched Codex app for Mac (200,000 downloads)
  • Same day Apple announced Xcode integration with Codex and Claude
  • Days after OpenAI disclosed the Mixpanel security breach

"I was working on a project and it started having issues with loading conversation errors." — Student panicking on DownDetector


The Numbers Don't Lie

Incident Statistics (Last 90 Days)

Metric Value
Total incidents 61
Major outages 2
Minor incidents 59
Median duration 1 hour 34 minutes
ChatGPT uptime 98.67% (lowest among OpenAI services)

Recent Documented Outages

Date Issue Duration
Feb 3, 2026 Elevated error rates, 25K reports Ongoing
Jan 31, 2026 Subscription renewal failures ~30 hours
Jan 24, 2026 Intermittent service disruptions 40 min
Jan 21, 2026 Video generation failures Unknown
Jan 16, 2026 Complete unresponsiveness Hours
Jan 13, 2026 Elevated error rates Unknown
Jan 8, 2026 Warning state 1h 10m
Jan 6, 2026 Warning state 3h 49m
Dec 2, 2025 Major outage, users locked out Hours

The Mixpanel Security Breach (November 2025)

Just days before the February 3rd outage, OpenAI disclosed a data breach affecting API users.

What Was Exposed:

  • Names and email addresses
  • Approximate location (city, state, country)
  • Operating system and browser details
  • Organization/User IDs

OpenAI's Response:

  • Terminated relationship with Mixpanel
  • Launched "broader security reviews" of vendor ecosystem
  • Claims: "No chat, API requests, passwords, or API keys compromised"

Security Expert Warning:

"Even low-sensitivity data can be misused in social engineering techniques or phishing attacks because attackers could combine data such as name, email, even approximate location to craft convincing fraudulent messages."


Quality Degradation: "Is ChatGPT Getting Dumber?"

Stanford/UC Berkeley Research Findings

The landmark study tracked GPT-4 performance from March to June 2023:

Task March 2023 June 2023 Change
Prime number identification 97.6% 2.4% -95.2%

User Complaints (2025-2026)

From Reddit r/ChatGPTPro:

  • "It could not even add three numbers correctly"
  • "It used to feel like a partner that understood my whole project. Now I can only use it for simple tasks"
  • "ChatGPT loves to sprinkle in em dashes in every other sentence"
  • "Refuses simple tasks, asks users to 'do their own research'"

February 2025: Memory System Catastrophe

A backend update reportedly caused catastrophic failure in long-term memory:

  • Users lost years of accumulated work
  • Assistants "forgot" established context, names, project details
  • No warning, no recourse

December 2025: Code Red

OpenAI declared Code Red — their highest urgency level:

  • Google's Gemini 3 outperformed ChatGPT on multiple benchmarks
  • Gemini added 200 million users in 3 months
  • Salesforce CEO publicly switched to Gemini

The $200/Month Premium That Doesn't Work

ChatGPT Pricing Tiers (2026)

Plan Price Limitations
Free $0 10 messages/5 hours, then "Mini" fallback
Go $8/mo No Sora, no Thinking models
Plus $20/mo 160 messages/3 hours during peak, 720p Sora
Pro $200/mo "Unlimited" — but still has caps

The Pro Plan Problem

  • No annual discount (unlike competitors)
  • No sales ever
  • Costs more than Adobe Creative Cloud Business
  • More than a Hyundai Ioniq 5 lease payment

PCWorld Verdict:

"ChatGPT Pro is useful but way overpriced. You could cover Claude Pro + Perplexity + Midjourney + more for less than half the price."

Real User Math:

Alternative Stack Monthly Cost
Claude Pro $20
Perplexity Pro $20
Midjourney $10-30
Total ~$50-70
ChatGPT Pro $200

Benchmark Reality Check (2026)

Category Winner Score
Logic & Reasoning (MMLU-Pro) ChatGPT (GPT-5.2) 94.2%
Coding (SWE-bench) Claude 4.5 42% vs 39%
Context Mastery (NIAH) Gemini 3 Pro 99.8%

"Claude 4.5 has officially overtaken OpenAI, solving 42% of complex GitHub issues compared to ChatGPT's 39%."


User Testimonials (DownDetector, Feb 3, 2026)

"ChatGPT is down!! Time to use brains"

"The fact that ChatGPT went down in the middle of me cracking the da Vinci code"

"lol, ChatGPT is currently down so the world's productivity about to take a nosedive"

"ChatGPT went down, the robots are unionizing against our dumb prompts"

"I'm up here trying to vent and ChatGPT is down. 😭"


The Competition Gap

Google Gemini 3 (November 2025)

  • Outperformed ChatGPT on reasoning, math, code generation
  • Beat GPT-5 on "Humanity's Last Exam"
  • 650 million monthly active users
  • Google invented the transformer architecture that powers ChatGPT

Claude 4.5

  • Superior coding (42% vs 39% on SWE-bench)
  • Cleaner, more human-readable code
  • Same $20/mo price point

DeepSeek

  • 30-50x cheaper than OpenAI API
  • Comparable quality on many tasks
  • Open weights available

Timeline of Chaos (2025-2026)

Nov 9, 2025:  Mixpanel breach detected
Nov 25, 2025: OpenAI receives breach dataset
Nov 27, 2025: OpenAI terminates Mixpanel
Dec 2, 2025:  Major ChatGPT outage (Code Red declared)
Dec 25, 2025: Google Gemini 3 dominates benchmarks
Jan 6, 2026:  3h 49m warning state
Jan 8, 2026:  1h 10m warning state
Jan 13, 2026: Elevated error rates
Jan 16, 2026: Complete unresponsiveness
Jan 21, 2026: Video generation failures
Jan 24, 2026: Intermittent disruptions (40 min)
Jan 30-31:   Subscription renewal failures (30h)
Feb 3, 2026: 25,000+ reports, all 13 components down

The Verdict

61 incidents in 90 days for a service that:

  • Charges up to $200/month
  • Has 800 million weekly users
  • Handles 18 billion messages per week
  • Just suffered a data breach
  • Is being outperformed by competitors

What Users Are Saying:

"I'm cancelling my ChatGPT Plus subscription... to see if alternatives offer a more stable and reliable experience."

"It's frustrating because I expected more for my money."

"Why is it so slow? I can't stand this speed anymore!"


Sources


Last updated: February 3, 2026

Tags: #ChatGPT #OpenAI #Outage #AIReliability #DataBreach #Mixpanel #CodeRed #GPT5


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