conversation.admin.assigned

conversation-admin-assigned.txt

{
  "type": "notification_event",
  "app_id": "d90noo0b",
  "data": {
    "type": "notification_event_data",
    "item": {
      "type": "conversation",
      "id": "",
      "created_at": null,
      "updated_at": null,
      "waiting_since": null,
      "snoozed_until": null,
      "source": {
        "type": null,
        "id": "",
        "delivered_as": "",
        "subject": "<p></p>",
        "body": "<p class=\"no-margin\">Hello World</p>",
        "author": {
          "type": "user",
          "id": "",
          "name": null,
          "email": null
        },
        "attachments": [],
        "url": null,
        "redacted": false
      },
      "contacts": {
        "type": "contact.list",
        "contacts": []
      },
      "first_contact_reply": null,
      "admin_assignee_id": null,
      "team_assignee_id": null,
      "open": true,
      "state": "open",
      "read": false,
      "tags": {
        "type": "tag.list",
        "tags": []
      },
      "priority": "not_priority",
      "sla_applied": null,
      "statistics": {
        "type": "conversation_statistics",
        "time_to_assignment": null,
        "time_to_admin_reply": null,
        "time_to_first_close": null,
        "time_to_last_close": null,
        "median_time_to_reply": null,
        "first_contact_reply_at": "",
        "first_assignment_at": null,
        "first_admin_reply_at": null,
        "first_close_at": null,
        "last_assignment_at": null,
        "last_assignment_admin_reply_at": null,
        "last_contact_reply_at": "",
        "last_admin_reply_at": null,
        "last_close_at": null,
        "last_closed_by_id": null,
        "count_reopens": 0,
        "count_assignments": 0,
        "count_conversation_parts": 0
      },
      "conversation_rating": null,
      "teammates": {
        "type": "admin.list",
        "admins": []
      },
      "title": null,
      "custom_attributes": {},
      "topics": {
        "type": "topic.list",
        "topics": [],
        "total_count": 0
      },
      "ticket": null,
      "linked_objects": {
        "type": "list",
        "data": [],
        "total_count": 0,
        "has_more": false
      },
      "conversation_parts": {
        "type": "conversation_part.list",
        "conversation_parts": [],
        "total_count": 0
      }
    }
  },
  "links": {},
  "id": null,
  "topic": "conversation.admin.assigned",
  "delivery_status": null,
  "delivery_attempts": 1,
  "delivered_at": 0,
  "first_sent_at": 1709554788,
  "created_at": 1709554788,
  "self": null
}