intent_desc_clinc_banking.json

{
    "transactions": {
        "annotator-1": "user asks for details of one or many transactions. he may specify one or multiple subjects and time constraints",
        "annotator-2": "a request to review transactions related to a specific type of purchase, a specific time period, or a specific card",
        "annotator-3": "list of recent transactions or payments with the bank account",
        "annotator-4": "need to show either a specific transaction, a particular subset of transactions, or a general transaction overview",
        "annotator-5": "the user wants to list transactions on a bank account or credit card"
    },
    "pay_bill": {
        "annotator-1": "user wants to pay his bill using his account. he may specify the bill type",
        "annotator-2": "a request for assistance or a statement to pay a specific type of bill where the payment account is optionally specified",
        "annotator-3": "help with a payment to pay a bill",
        "annotator-4": "need to pay a certain bill",
        "annotator-5": "the user wants to transfer money from his or her account to pay a bill"
    },
    "spending_history":{
        "annotator-1": "user asks for the amount of money spent in the past. he may specify one or multiple subjects",
        "annotator-2": "an enquiry about the total amount of money spent on a particular type of purchase or during a specific time period",
        "annotator-3": "information on how much money was spent recently",
        "annotator-4": "need to report the amount spent, either in total over a certain period, for a specific item, or for a particular type of expense",
        "annotator-5": "the user wants to know how much has been spend on a specific product"
    },
    "routing":{
        "annotator-1": "user asks for the routing number of his account",
        "annotator-2": "asking for the routing number, with the bank or account name optionally specified",
        "annotator-3": "provide the routing number for a given bank account",
        "annotator-4": "asking for the routing number of a given account",
        "annotator-5": "the user wants to know the routing number of his or her bank"
    },
    "pin_change":{
        "annotator-1": "user wants to change his pin",
        "annotator-2": "a statement of a forgotten pin code, or a request to create a new pin code or to change an existing pin code for a specified bank account",
        "annotator-3": "change the pin number for a bank account, when asked for changing it or when asked for a forgotten pin number",
        "annotator-4": "change the pin for a certain account",
        "annotator-5": "the user wants to change the pin code of a bank card"
    },
    "account_blocked": {
        "annotator-1": "user asks for the reason why his account is blocked",
        "annotator-2": "requesting the reason behind a frozen, hold, or blocked bank account",
        "annotator-3": "cannot access the bank account, it seems blocked or frozen",
        "annotator-4": "requiring an explanation for the blocking of an account and possibly assistance in unblocking it",
        "annotator-5": "the user wants to know why his or her account is frozen"
    },
    "report_fraud":{
        "annotator-1": "user reports a fraudulent activity on his account",
        "annotator-2": "a statement of fraudulent activity, unauthorized access, or theft involving a bank account or card",
        "annotator-3": "report fraud, or some fraudulent activity or use of the bank card",
        "annotator-4": "need to report or verify a suspected fraudulent transaction",
        "annotator-5": "the user wants to report a fraudulent transaction on his or her bank account"
    },
    "interest_rate":{
        "annotator-1": "user asks for the interest rate of his account",
        "annotator-2": "a request for obtaining the interest rate for an optionally specified bank account",
        "annotator-3": "get the interest rate on a bank account",
        "annotator-4": "asking for the interest rate, for instance on a particular account or card",
        "annotator-5": "the user wants to know the interest rate on a bank account"
    },
    "bill_balance":{
        "annotator-1": "user asks for the amount of money he needs to pay for bills. he may specify the bill type",
        "annotator-2": "a request to obtain the total amount of outstanding bills, or due bills, of a specific type during a specific time period",
        "annotator-3": "know how much is being charged on a given bill, or how much is due for a particular utility",
        "annotator-4": "requesting to know the balance of a given bill or the total amount due over all or a subset of them",
        "annotator-5": "the user wants to list all unpaid bills"
    },
    "order_checks":{
        "annotator-1": "user orders new checks",
        "annotator-2": "a request to order additional checks for an optionally specified bank account",
        "annotator-3": "order more checks or check books for a given account",
        "annotator-4": "ordering a new checkbook",
        "annotator-5": "the user wants to get a new checkbook"
    },
    "balance":{
        "annotator-1": "user asks for the balance left in his account",
        "annotator-2": "enquiring about the balance on a specified bank account, or whether the amount of money on a specified bank account is enough for a specific type of purchase",
        "annotator-3": "know the total amount of money (the balance) in one or multiple bank accounts",
        "annotator-4": "checking the balance of an account or whether it suffices to purchase a certain item",
        "annotator-5": "the user wants to know how much money he or she has on a bank account"
    },
    "bill_due":{
        "annotator-1": "user asks for the due date of his bills. he may specify the bill type",
        "annotator-2": "enquiring about when a specified type of bill is due for payment",
        "annotator-3": "know the date a given bill is due, when exactly it needs to be paid",
        "annotator-4": "looking for the due date of a given type of bill",
        "annotator-5": "the user wants to know when at the last a specific bill has to be paid"
    },
    "min_payment":{
        "annotator-1": "user asks for the minimum payment for his bill",
        "annotator-2": "enquiring about the minimum amount of money or payment for an optionally specified bill",
        "annotator-3": "know the minimum amount of money to be paid for a given bill",
        "annotator-4": "need to know the minimum amount that is payable for a specific bill",
        "annotator-5": "the user wants to know what the smallest amount is that one is required to pay"
    },
    "freeze_account":{
        "annotator-1": "user wants to block his account",
        "annotator-2": "a request to freeze, block, or stop payments on a specified bank account",
        "annotator-3": "freeze a given account: block any transactions on that account",
        "annotator-4": "wanting to block a certain account",
        "annotator-5": "the user wants to freeze a bank account"
    },
    "transfer":{
        "annotator-1": "user wants to transfer money from his account",
        "annotator-2": "a request to transfer a specified amount of money from one bank account to another",
        "annotator-3": "do a transfer of money: move a given amount of money from one account to a different account",
        "annotator-4": "need to transfer money from one account to another",
        "annotator-5": "the user wants to send money from his or her bank account to another account"
    }
}