i spend quite a lot of time talking about the things i've screwed up (c.f. much of my FOSDEM talk this year: https://youtu.be/lkCKhP1jxdk?t=740)
fwiw, a current snapshot of things i feel i've got wrong would look like this:
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Not investing enough in trust & safety. It was always seen as “well, that’d be a good problem to have, let’s fix it when we get there”. I can literally remember the ~2014 vintage conversations of saying “what are we going to do about spam” and everyone shrugging, saying it’s a hard problem, and agreeing to cross that bridge when we come to it.
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Getting carried away with the enormous spectrum of potential that Matrix has, and not being focused enough:
- Overinvesting in ‘applications beyond chat’ before getting chat & VoIP excellent, and generally not being targetted enough in spending $ when we had it.