Hide TidioChat Branding (for new theme)

hidetidio.js

function hideTdo() {
  var timer = null;
  var target = document.querySelector('#tidio-chat iframe');
  if(!target) {
    if(timer !== null) {
      clearTimeout(timer);
    }
    timer = setTimeout(hideTdo, 500);
    return;
  } else {
    var timer2 = null;
    var tdo = document.querySelector('#tidio-chat iframe')
                .contentDocument
                .querySelector('a[href*="tidio.com/powered"]');
    if(!tdo) {
      if(timer2 !== null) {
        clearTimeout(timer2);
      }
      timer2 = setTimeout(hideTdo, 1);
      return;
    }
    document.querySelector('#tidio-chat iframe')
      .contentDocument
      .querySelector('a[href*="tidio.com/powered"]')
      .remove();
    return true;
  }
}

hideTdo();

setInterval(hideTdo, 10);

I appreciate it. I changed it then works well.

Thanks. For the people who don't know, how to use this. Just paste the javascript code right after your personal tidio script tag like this (or include the .js file: <script type="text/javascript" src="path-to-hidetidio.js"></script>):

<script src="//code.tidio.co/xxxxxxxxxxxx.js" async></script>
<script>
function hideTdo() {
...
...
hideTdo();
setInterval(hideTdo, 10);
</script>

How would I do this if using the Tidio WP plugin?

can anyone tell me how and where to use this code in wordpress , i have no exerience of coding , please

Hi, It depends on your theme. I personally I am not using the Tidio Wordpress plugin and I paste this code with the Tidio widget JS code in the footer. You do not need to know about the coding at all. If you can not find any option in your theme, create a footer widget and paste this code as this example: <script> CODE </script> It should work.

Thank you very much, it works

Will this cause the account to be banned? I once tried to modify the api file on tawk.to and the account was blocked. I think the two properties are different. My method modified the api file, but your method did not modify the api. I think this should not be blocked?

Hello arafathusayn,
I am using the 'Woodmart' theme on WordPress. I installed the 'Custom CSS & JS' plugin and pasted your JS code and activated it. but it's not working. I mean the label 'Powered by Tidio' footer in live chat is not gone! So please tell me how I can make this code workable on my site?

Amazing it worked for me in wordpress.
Thanks, bro.

Hey guys, I'm the author of this little gist. I see, some of you are saying it's not working if you reopen the chat widget. To solve this, all you need to do is set an interval like this:

setInterval(hideTdo, 10);

I also updated the gist code and tested on the latest chat window found here: https://www.tidio.com/panel/register

Have a nice day you all.

Regards,
Arafat Husayn,
CTO, Tripovy.com

Hey guys, I'm the author of this little gist. I see, some of you are saying it's not working if you reopen the chat widget. To solve this, all you need to do is set an interval like this:

setInterval(hideTdo, 10);

I also updated the gist code and tested on the latest chat window found here: https://www.tidio.com/panel/register

Have a nice day you all.

Regards,
Arafat Husayn,
CTO, Tripovy.com

Can you make a script to add our on branding in live chat

working

Working! Thanks <3

Is it posible to replace the tidio with another name?

Thank you man!

This worked great! Could this same method be used to inject custom CSS and adjust how the widget looks?

Any updates for the 2025 changes?