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https://www.youtube.com/watch?v=NEW1Gop1-_k&list=PLm-r2M6kUmSTkNCE7W45XIKBK0oJp4RVr&index=3&t=50s | |
https://www.sixsigmacouncil.org/wp-content/uploads/2018/09/Six-Sigma-White-Belt-Certification-Training-Manual-CSSC-2018-06b.pdf | |
LEAN : | |
Japaneses word. IT remove delay , error , waste. | |
Six sigma: | |
Six Sigma is a set of techniques and tools for process improvement. Main focus consistance quality. | |
It also deduce business risk. | |
(SIPOC) | |
steps are: Supplier, input, process, output, customer. | |
Six Sigma strategies seek to improve the quality of the output of a process by | |
identifying and removing the causes of defects and minimizing impact variability in manufacturing and business processes | |
It Ensure: | |
Time | |
Variation | |
Defects | |
Customer loality | |
Sigma level calculation: | |
opportunities (total send data) * error (error in reply or process) | |
____________________________________________________________________ x 100 | |
opportunities (total send data) | |
Existing business: | |
DMAIC: | |
Define -> | |
Issue list | |
Customer requirement | |
Opportunities for improvement | |
Measure -> | |
How process is currently performing full analysis | |
Analyze -> | |
the data collected and process map to determine root causes of defects and opportunities for improvement. | |
Improve -> | |
the target process by designing creative solutions to fix and prevent problems. | |
Control -> | |
the improvements to keep the process on the new course. | |
New business: | |
DMADU: | |
Define -> | |
Customer analysis | |
Industry Research | |
Set a goal | |
Measure -> | |
After analysis & research data set a special specification | |
Analyze -> | |
Analysis specification , area of improvement , testing result | |
Design -> | |
develop your product & again get feedback from client & make farther changes | |
Verify -> | |
Lauch new product, get again customer feedback | |
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