brettus78

{
   "meta":{
      "theme":"kwan"
   },
   "basics":{
      "name":"Brett Hanson",
      "label":"Senior Network Engineer",
      "email":"[email protected]",
      "phone":"+61430992096",
      "summary":"I have over 12 years of professional experience in the IT projects, managed services, & telecommunications industry with prior experience in customer service, support, and sales. I’ve been deeply involved with projects & support; gaining sound customer service skills, excellent conflict resolution skills, and excellent time management, which continue to ensure the delivery of quality outcomes within specified timeframes. Over the years, I’ve gained excellent information gathering, client liaison, troubleshooting, and leadership skills – servicing many happy clients. I love a challenge and expanding my skills while maintaining a high level of attention to detail. I’m very comfortable communicating on all levels and translating between the business and IT using my technical knowledge and background. I’m co