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Last active February 18, 2025 23:49
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Carl Smith Resume
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carl_smith_resume.md

Carl Smith [email protected]

Summary

Highly-accomplished Software Engineering Leader with 20+ years of experience in FinTech (payroll, payments, tax solutions) and e-commerce. Proven track record of driving product innovation, operational excellence, and revenue growth. Expert in Ruby on Rails, cloud migrations (AWS, Heroku, Cycle.io), DevOps, and building/leading high-performance engineering teams. Passionate about creating sophisticated software that enhances customer experiences and delivers measurable business results.

Skills

  • Languages: Ruby, Ruby on Rails, SQL, JavaScript, HTML, CSS, XML, C#, ColdFusion, Python, Django
  • FinTech Expertise: Payroll Systems, Payment Processing, Tax Compliance, Banking Vendor Abstraction, Ledgering Systems
  • Cloud & DevOps: AWS, Heroku, Cycle.io, Continuous Integration/Continuous Deployment (CI/CD), DevOps Strategies
  • Databases: PostgreSQL, MySQL, SQL Server
  • API Development: RESTful APIs, GraphQL
  • Project Management: Agile, Shape Up, Project Management, Resource Management, Budget Management
  • Leadership: Team Leadership, IT Leadership, Strategic Planning, Mentoring, Hiring, Performance Management, Cross-functional Collaboration, Executive Leadership Interaction
  • Other Technologies: Mulesoft, SiteCore, Sitefinity, Ektron, Telligent

Experience

  • Senior Software Engineer | Doximity | Canton, Michigan (Remote) | January 2025 – Present

    • Newly started role; will expand upon responsibilities as they develop.

  • Principal Engineer/VP of Technology | Gig Wage | Remote | August 2022 – May 2024

    • Led Product, Engineering, and Quality Assurance teams, aligning technology strategies with business and marketing objectives in close collaboration with the CEO and Executive Leadership team.
    • Fostered a culture of collaboration and innovation within the Technology department and with cross-functional partners.
    • Oversaw the development and implementation of a large-scale FinTech payments product, contributing significantly to the company's core offerings.
    • Directed the strategic development and integration of financial services solutions, enhancing payroll processing and tax compliance for clients.

  • Principal Engineer/Director of Engineering | Gig Wage | Farmington Hills, Michigan | May 2021 – August 2022

    • Led the Engineering and Quality Assurance teams, actively participating in development within the Ruby on Rails ecosystem.
    • Collaborated with the CTO and CPO to set production goals and maintain team focus on key priorities.
    • Successfully migrated critical infrastructure from Heroku to AWS, resulting in significant improvements in system performance and scalability.

  • Ruby on Rails Consultant | L&L Web Consulting | Farmington Hills, MI | March 2018 – Present

    • Led the development and management of bespoke Ruby on Rails web applications for diverse clients.
    • Provided strategic consultancy on database and web strategy, including RESTful and GraphQL API implementations.
    • Created a banking vendor abstraction layer for a FinTech payments solution, enhancing flexibility and scalability.
    • Acted as technical lead on a GovTech Open Source Python/Django project.
    • Developed a custom Mulesoft integration to consolidate a worldwide inventory system.
    • Maintained and upgraded many older Ruby on Rails applications.

  • Web Manager | AIAG | Southfield, MI | April 2014 – March 2018

    • Managed corporate web product development, maintenance, and project management, including a team of developers and external contractors.
    • Led Agile project management for all development projects.
    • Led the successful migration of the main website to the .NET Sitefinity Content Management System.
    • Led a website redesign project, implementing a new e-commerce strategy.
    • Planned and developed a new site for tracking orphaned containers using Ruby on Rails.

  • Director of Application Development | Foundation 648 | Oak Park, MI | October 2011 – July 2013

    • Oversaw project management and development team, consulting on corporate strategy and managing process improvement.
    • Managed client relationships, and the staff interviewing, hiring, training, and mentoring process.
    • Administered staff performance reviews.
    • Oversaw projects focused on large CMS implementations (SiteCore, SharePoint, Sitefinity, and Ektron) and community website implementations on the Telligent platform.

  • Additional Experience (This section combines earlier roles for brevity)

    • Senior Application Developer/Project Coordinator | TEKgroup International | July 2007 - August 2011
      • Project management and development for large e-commerce and sports statistics websites.
    • Software Development Consultant | NuTechs | October 2006 - June 2007 & July 2013 - March 2014
      • Provided expert-level ColdFusion and SQL development for high-priority projects.
    • Application Developer | Blue Cross Blue Shield of Michigan | May 2000 - October 2006
      • Led the transition from Microsoft Access databases to a ColdFusion-based web environment.
    • Chinese Mandarin Cryptologic Linguist | United States Air Force | April 1994 - April 2000
      • Chinese Mandarin Cryptologic Linguist with Top Secret SCI Clearance.

Education

  • Bachelor of Science, Computer Information Systems | Excelsior University | 2001 – 2005
  • Dale Carnegie Training

Accomplishments

  • Consistently maintained a 5-star rating with 100% customer satisfaction across freelance projects. (Quantifiable and impactful)
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