idanblich

Streamline your customer support workflow without additional licensing costs — perfect for small businesses and teams just getting started with Salesforce.

The Problem: Customer Support at Scale

For small to medium-sized businesses using Salesforce, managing customer support inquiries can be challenging. Commercial solutions often come with hefty price tags, and custom development requires specialized knowledge.

What if you could leverage tools you already have — specifically Google Forms and Salesforce — to create a streamlined support system?

The Solution: Google Forms + Salesforce Web-to-Case

idanblich

{
	"Create tasks": {
		"prefix": "tasks.json",
		"body": [
			"{",
			"    \"version\": \"2.0.0\",",
			"    \"tasks\": [",
			"        {",
			"            \"label\": \"SFDX: Open Visualforce Page\",",
			"            \"type\": \"shell\",",

idanblich

{
    "version": "2.0.0",
    "tasks": [
        {
            "label": "SFDX: Open Visualforce Page",
            "type": "shell",
            "command": "sfdx",
            "args": [
                "force:org:open",
                "--path",

idanblich

@RestResource(urlMapping='/BoxRestAPI/V1/*')
global class BoxRest {
    @HttpPost
    global static void postItems () {
        
        RestRequest  req = RestContext.request;
        RestResponse res = RestContext.response;
        
        System.debug('[ Post req --> ]' + JSON.serializePretty( req ) ) ;