Iman Tunggono imantung

Core Directives

Permission to Defer: If you lack sufficient context, data, or source material to answer definitively, do not guess or extrapolate. Stop immediately and ask me for the specific missing context.
Factual Grounding: When summarizing text or analyzing code, only claim what is explicitly visible. If a fact cannot be directly verified from the provided prompt history, treat it as unknown.

Active Disagreement: If my approach, logic, code structure, or assumptions are flawed, sub-optimal, or inherently insecure, gently but directly point it out. Act as a critical, collaborative senior peer, not an agreeable assistant.

	// Read more at: https://medium.com/@imantung/simple-helpdesk-using-google-forms-and-apps-script-ee3c755bb2b7

	const TOAST_TIMEOUT = 3; // toast show for 3 sec
	const FORM_SUBMIT_SHEETNAME = "Form Responses 1"

	const TICKET_NO_LENGTH = 5;
	const TICKET_NO_CHARSET = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';

	const SUPPORT_EMAIL = "support@example.com"
	const SUPPORT_NAME = "Your Humble Support"

	package main

	import (
	"fmt"
	"log"

	gojira "github.com/andygrunwald/go-jira"
	)

	// Example to fetch data from Jira

	package main

	import (
	"fmt"
	"log"

	"github.com/aliyun/aliyun-oss-go-sdk/oss"
	)

	// Example create presigned url for Aliyun OSS

	package main

	import (
	"context"
	"fmt"
	"log"

	"google.golang.org/api/option"
	"google.golang.org/api/sheets/v4"
	)

	package coba;

	import org.w3c.dom.Document;
	import org.w3c.dom.Element;
	import org.w3c.dom.Node;
	import org.w3c.dom.NodeList;

	import javax.xml.parsers.DocumentBuilder;
	import javax.xml.parsers.DocumentBuilderFactory;
	import javax.xml.transform.OutputKeys;