joelhooks

Support Platform PRD (Overview)

Agent-first customer support platform with human-in-the-loop for Skill Recordings products.

Purpose

This is the overview and index. Start here. Detailed implementation instructions live in phase and reference docs.

Vision

joelhooks

# Installing MCP Agent Mail on macOS (Python 3.14 + launchd)

A chronicle of the fuckery involved in getting [mcp_agent_mail](https://github.com/Dicklesworthstone/mcp_agent_mail) running as a launchd service on macOS with Python 3.14.

## The Goal

Run Agent Mail as a persistent service for multi-agent beads coordination. Prevents collision when multiple AI agents (Claude, Cursor, OpenCode, etc.) work the same repo.

## The Fuckery

joelhooks

Who You're Working With

Joel Hooks - co-founder of egghead.io, education at Vercel, builds badass courses via Skill Recordings (Total TypeScript, Pro Tailwind). Deep background in bootstrapping, systems thinking, and developer education. Lives in the Next.js/React ecosystem daily - RSC, server components, suspense, streaming, caching. Skip the tutorials.

<tool_preferences>

always use beads bd for planning and task management

Reach for tools in this order:

1. Read/Edit - direct file operations over bash cat/sed
2. ast-grep - structural code search over regex grep

joelhooks

Complete Meal Prep System Guide

This meal plan's structure optimizes your body's natural rhythms and hormonal patterns throughout the day. The early breakfast stabilizes cortisol and starts your metabolism, while the pre/post workout nutrition maximizes training adaptations and muscle protein synthesis. Strategic carb timing around workouts enhances performance and recovery, while the protein distribution supports continuous muscle maintenance. The earlier dinner and light evening snack align with natural insulin sensitivity patterns and support quality sleep. This consistent approach helps optimize testosterone production, manage cortisol, regulate blood sugar, and enhance overall metabolic flexibility, leading to better body composition and sustained energy levels.

Detailed Meal Breakdown

Early Breakfast (500 cal | P:35g | C:50g | F:15g)

• 1 cup oats (300 cal | 10g P | 45g C | 5g F)
• 1 scoop protein powder (120 cal | 24g P | 2g C | 1g F)
• 1 tbsp nut butter (98 cal | 1g P | 3g C | 9g F)

joelhooks

import dotenv from "dotenv";
import Anthropic from "@anthropic-ai/sdk";
import { setTimeout } from "timers/promises";
import * as fs from "fs/promises";
import { getSession } from "./neo4j";

// Configuration and Initialization
dotenv.config();

const anthropic = new Anthropic({

joelhooks

Simple Device Flow Login CLI implementation

run

npx https://gist.github.com/joelhooks/c585cdab12b986fc7f1a057796e99b76

joelhooks

import {publicProcedure, router} from '@skillrecordings/skill-lesson'
import {isEmpty} from 'lodash'
import {getToken} from 'next-auth/jwt'
import {getSubscriberFromCookie} from '@skillrecordings/skill-lesson/utils/ck-subscriber-from-cookie'

export const offerRouter = router({
  getNextOffer: publicProcedure.query(async ({ctx}) => {
    const token = await getToken({req: ctx.req})

    const subscriber = await getSubscriberFromCookie(ctx.req)

joelhooks

Real Time Web Learning Path

1. A deep understanding of the protocols, operation, architecture and components that support the stack underneath large scale WebRTC.
2. Skills in building and maintaining a Web Socket server and the client applications interacting with it.
3. An awareness of the challenges presented in a real time web application built on Web Sockets and WebRTC with a knowledge of the industry standard approaches to solving these.

---

How will we help students achieve these goals?

joelhooks

// Name: ck stats for site
// Snippet: ;ck

import "@johnlindquist/kit"

const sites = [
  {
    name: "Some Account",
    ck_secret: await env("SOME_ACCOUNT_CK_SECRET"),
  }

joelhooks