For help with PlaneSignal on iPhone or Apple Watch, email orenkatz@gmail.com. Include your app version, iPhone/Watch model, and a short description of the issue. Please do not include a home address or precise coordinates unless they are necessary to investigate the problem.
- If nearby traffic is empty, check network access and try a larger radar range or a major airport location. Aircraft coverage can vary by region and time.
- If current location is unavailable, allow location access for PlaneSignal in device Settings, or choose a place manually from the location list.
- If the Watch has old data, open PlaneSignal on the Watch and allow its location permission. The Watch can refresh independently when it has a network connection.
- For an installation issue, confirm that iPhone and Watch have supported OS versions, then reinstall the Watch app from the iPhone's Watch app.