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Antiviruses False-Positives Report Emails
lastforkbender
commented
May 29, 2026
Adding our case to the documented pattern of Dr.Web Virus Monitoring Service non-engagement.
Timeline:
- 2026-05-27: Sent detailed false-positive report for 22 German-language adult dating chat platforms (Yellow Connectivity B.V., Dutch registered).
- 2026-05-27 15:05 same-day: Received single-sentence template rejection from vms@drweb.com: "Your request has been analyzed. This is not a false positive."
- 2026-05-27 follow-up: Submitted substantive 5-question response asking for technical indicators, trigger event, and category-vs-malicious clarification, with 10-business-day deadline.
- 2026-06-10: Deadline expired. Zero further communication from Dr.Web.
Pattern across 38 affected domains: Dr.Web is the single outlier engine in 30 cases — every other major AV/URL classifier on VirusTotal returns clean. Statistical pattern points to category-policy labelling (adult content) misapplied as "Malicious".
Escalated to VirusTotal support@virustotal.com and to sales@drweb.com / commercial channel 2026-06-11.
Will update this comment with resolution if and when it materialises. Other vendors with similar issues — happy to compare notes.
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